Yes. Sellers always have the right to raise a dispute regarding any settlement, penalty, or charge applied to their account. Miraqls takes such matters seriously and conducts a thorough investigation to ensure fairness and accuracy.
Sellers can raise a dispute through either of the following methods:
- Submitting a ticket directly from the Seller Dashboard, or
- Sending an email to the official Miraqls Support address.
Once a dispute is raised, the Miraqls team will review all available evidence and work to provide a clear and satisfactory resolution as quickly as possible.