Miraqls has strict policies and verification systems in place to protect both buyers and sellers from fraudulent activity. The platform is designed to ensure secure transactions, verified payments, and transparent order handling.
Protection against fraudulent buyers
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Miraqls does not allow Cash on Delivery (COD).
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Sellers receive an order only after the buyer completes payment through a secure payment gateway.
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This eliminates issues such as fake orders, refusal to pay, and delivery scams.
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Buyers must provide valid contact and delivery details, which are verified during payment and shipment.
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If a buyer attempts any fraudulent activity (false claims, misuse of refund system, etc.), Miraqls conducts a strict investigation and may:
Miraqls always requires solid proof from the buyer before approving any dispute.
Protection Against Fraudulent Sellers
Miraqls continuously monitors seller activity to identify:
- Fake listings
- Misleading product descriptions
- Deliberate shipping delays
- Incorrect or damaged items sent intentionally
- Attempts to manipulate tracking or delivery data
If a seller is found to be acting fraudulently:
- Orders may be cancelled
- Settlements may be withheld
- Penalties will be applied
- The seller's account may be suspended or banned
Miraqls always demands verifiable proof before taking action to ensure fairness.
Secure Payment and Dispute System
- All payments are processed through trusted payment gateways, eliminating risk for sellers.
- Buyers can raise disputes only within a 24-hour window after delivery, and only with valid evidence such as photos/videos.
- Miraqls performs a thorough investigation to protect honest buyers and sellers.
Zero Tolerance Policy
Whether buyer or seller, anyone found engaging in fraudulent behaviour will face strict action, including:
- Cancellation of orders
- Monetary penalties
- Account suspension or permanent removal
This ensures a safe, trustworthy environment for genuine artists, creators, and customers.
Miraqls prioritizes platform integrity and fairness. Every transaction is secured, verified, and backed by a structured dispute resolution system to ensure honest buyers and sellers are fully protected.